Nonstop flights from Reno to London were supposed to take off later this year, but the service has already been canceled. Reno Public Radio's Michelle Bliss reports.
Thomas Cook Airlines made the call after learning that its customers would have to wait at least three hours to clear U.S. Customs at Reno-Tahoe International Airport. Brian Kulpin, with the airport, says it all comes down to staffing.
"There's a need for more customs agents here in Reno," he explains. "We just added one at the beginning of April, but it's not enough to do the job faster."